Act as an onsite contact for front office IT systems.Follow-up with guest service issues and service recovery solutions in a timely manner, providing any hospitality coaching as required.Monitor Service metrics daily/weekly during the [...]
We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole. To handle this job successfully, any person hired must be able to perform responsibilities as d[...]
What will you do in this job? As a Front Desk Agent, you will work with other hotel and Columbia Icefield staff to personalize the guest experience at the Glacier View Lodge (GVL), encouraging guests to refresh and relax in one of the [...]