POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for
POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace
As a Housekeeper your typical day will impact in the following ways: Receiving assignment, assembling required materials and supplies, loading service cart and transporting to work area. Performs resident room cleaning as per assigned [...]
Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths. Sets clear expectations, with the General Manager, for the team. Verifies that the team has the capabilities[...]
by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor [...]