Description of the function
The main role of the cashier is to carry out various monetary transactions with internal and external customers. He must in particular:
- Courteously welcome and inform customers;
- Transact various units of value such as bank notes, cash, table chips, gift tokens, traveller’s cheques
- Fill out the appropriate forms for large cash transactions
- Make payment for slot machine coupons
- Sell table chips to customers for Poker;
- Process supplies and returns of funds for gaming transactions, such as table chips and portfolios;
- Process batch payments from slot machines, bank deposits, and any other monetary transaction
- Maintain and protect units of value held
- Use the applicable computer systems for management of units of value
Prerequisites
- High school diploma
- At least one year’s experience in customer service including cash transactions;
- Appropriate knowledge of the English language.
- Knowledge of the industry’s rules and procedures
Personal qualities
- Ability to carry out simple mathematical operations
- Proven sense of customer service
- Aptitude for mental calculations
- Team spirit
Compensation
- Minimum hourly wage: $21.51
- Maximum hourly wage: $26.30
The word of the professionals
Interview with Benoît Carmel, Team Leader, Organizational, Training and Staffing Development for Human Resources Management at the Montreal Casino
What profile are you seeking for the position of cashier?
The profile of a candidate for position of cashier is quite similar to that of dealer. Sometimes a candidate will apply to be a cashier and if he demonstrates great ease in interacting with others he will be directed to a position as a dealer. We also seek candidates who have already held a position handling money.
How does the interview work?
Aside from the usual questions, we will test calculation aptitude. For example, the recruiter will place cards on a table. As the cards fall, the candidate should be able to tally the total of the cards.